Kimiyya na rikice-rikice tana hulɗar da ƙuduri na rikice-rikice a cikin hulɗar zumunta da zamantakewa Lokacin da aka tattauna matsala a farkon matakan ci gabanta, za'a iya magance matsalolin rikici tare da amfana ga kowane bangare. Masu rikice-rikice suna gudanar da kwararru da cikakken nazarin waɗannan batutuwa.
Menene rikici?
Tare da hulɗar wasu jam'iyyun da suka hada da juna, rikici na iya samuwa saboda ra'ayoyi daban-daban akan wannan taron, bambancin bukatu da matsayi. Harkokin rikice-rikice kamar yadda kimiyyar kimiyya ke nazarin hanyoyi na rikice-rikice na rikice-rikicen yanayi, hanyarsu da hanyoyi. Abubuwan nazarin shine rikice-rikice na zamantakewa , al'amurra masu rikitarwa a fannin ilimin kimiyya. Abubuwan da aka karanta su ne mutane, kungiyoyin jama'a da kuma cibiyoyi. Maganar binciken shine halinsu a yanayin rikici.
Manufofin rikice-rikice
Don samun cikakken bayani game da yanayin rikici, ana gudanar da hulɗar zumunci tare da bangarori daban-daban na kimiyya: tattalin arziki, kimiyya, zamantakewar al'umma, ilimin halitta. Wannan yana ba mu damar ƙaddara ainihin asali da kuma alamu na bunkasa yanayin da rikici ya taso. Babban ayyuka na rikice-rikice sune:
- Nazarin rikice-rikice a matsayin abin zamantakewa na zamantakewa wanda ke haddasa tasirin mutum, kungiyoyin jama'a da kuma kasar gaba daya.
- Bayyanawa a wurare na jama'a game da ilimin rikice-rikice.
- Ilimi na ilimin al'adu a hulɗar sadarwa da kasuwanci.
Hanyar rikici
Ci gaba mai tsanani da kuma sake gina tushen tushe, yin amfani da tsarin bayanai sosai, aikace-aikace na binciken kimiyya a aikace - waɗannan su ne tushen tushen rikice-rikice, wanda zai ba da damar ƙayyade hanyoyi da hanyoyin magance matsalolin rikici. Masana kimiyya da bayanai masu cikakkiyar bayanai sun karbi ta hanyar amfani da hanyoyin kimiyya daban-daban. Alal misali, don tattara bayanai, zabe, gwaje-gwaje, ayyukan wasan da suka danganci hanyoyin binciken bincike. Wasu hanyoyi na rikice-rikice a mataki na aiki na bayanai:
- kallo;
- nazarin takardun;
- binciken;
- artificial modeling na rikicin rikici.
Lokacin da aka tattara wasu bayanai, rikice-rikicen yana ƙara ƙarin bincike mai zurfi da tarihi. Bayanin da aka tsara, an kafa dabi'u masu yawa na siffofin lissafi da kuma na samfurin (kididdiga). Harkokin rikice-rikice na zamanin yau yana da muhimmanci wajen bunkasa rikice-rikicen gaske a wurare daban-daban na rayuwa, yana taimakawa wajen kasancewa daidaitaka tsakanin ƙungiyoyin yaki saboda haɗin kai mai kyau.
Mai rikici - menene wannan sana'a?
Ana buƙatar bukatar sau da yawa ga masu musayar ra'ayoyi ta hanyar gaskiyar cewa a cikin matakan gwagwarmaya masu gwagwarmaya da aka magance abin da zai iya zama rikici tsakanin ƙungiyoyi. Idan rikice-rikicen iyali ya iya warware matsalar tsakanin 'yan uwa, to, a matakin jiha, kwararru na iya hana rikice-rikice masu rikitarwa da ma'aikatan gudanarwa suka fara.
Ayyukan masanin juyin halitta sun bayyana a cikin duniyar duniya a cikin 60s na karni na 20. A halin yanzu akwai kungiyoyi masu zaman kansu wanda babban aiki shine don magance rikice-rikice na kowane abu mai ban mamaki a wurare daban-daban. Alal misali, masu sana'a masu sana'a suna shiga tsakani don magance rikice-rikice a cikin farar hula a wajen kotu, wanda hakan yana rage lokaci don la'akari da yadda ya dace. Harkokin rikice-rikice na da kwarewa wanda ya shafi dangantaka mai zurfi tare da masana kimiyya, 'yan siyasa, ma'aikatan shari'a da zamantakewa.
Su waye ne masu adawa da juna?
Ma'aikata na rikice-rikice na aiki na iya zama a cikin ƙungiyoyi daban-daban, kuma a cikin kungiyoyi masu shawarwari na musamman. Ana kiran 'yan makarantar sakandare su yi aiki a wuraren zaman kansu da kuma jama'a, a cikin ayyukan HR. Suna ba da shawara ga mutane akan "hot" layi, "hana haɗari da kuma hatsari yanayi. A cikin harkokin siyasa, waɗannan su ne kwararrun masana da suka taimaka wajen magance rikice-rikice ta hanyar tattaunawa.
Litattafai mafi kyau a kan rikice-rikice
Abinda ke ciki kuma a lokaci guda hanya mai ban sha'awa na jagorancin wannan kimiyya tana damu da asali da basira da amfani. Littattafai akan rikice-rikice ma litattafan littafi, litattafan littafi, da kuma jagororin aiki. Littattafan suna amfani da su da kuma mutanen da suke fahimta game da magance rikice-rikice a rayuwar yau da kullum. Amfani mai mahimmanci ga masu karatu:
- Grishina N.E. "Psychology na rikici (2nd edition)".
- Emelyanov SM "Cibiyar nazari game da rikice-rikice."
- Carnegie D. "Yadda za a sami hanyar fita daga kowane rikici."