Yawancin mutane suna kokarin magance rikice-rikice a hankali ko kuma guji su. Amma akwai yanayi lokacin da ba zai iya yiwuwa ya fita daga bambance-bambance da matsala ba. Don fahimtar yadda za ka kasance a cikin wani matsala ta musamman, kana bukatar ka fahimci halin kirki da yunkurin kaucewa matsaloli.
Akwai matakan siffanta nau'i na nau'in matsala. Bari mu tattauna mafi yawan al'amuran:
1. Yanayin wutar lantarki. Irin wannan hali na rikici shi ne tabbatar da nufin mutum da warware matsalar ta hanyar karfi. Ana amfani da ita daga gefen abokin gaba mafi ƙarfi, yana nufin duka ƙarfin jiki da halin zamantakewa. Gudanar da iko akan halin rikici yana da tasiri sosai, amma a gaskiya ba haka bane. Ba a kawar da tushen rikici ba, amma kawai damps na dan lokaci. Mai karɓa, mai taka raunin zai iya ɗaukar matsalolin da zai faru kuma ta bayyana kanta.
2. Sauya daga rikici. Za'a iya amfani da irin wannan yanayin hali na rikici idan:
- matsayi mafi kyau a bangaren abokan gaba;
- muhimmancin matsalar ba shi da muhimmanci wajen ciyar da lokacinka da jijiyoyinta akan shi;
- Wajibi ne don tara karfi da tunani don samun nasarar ci gaba da rikici.
3. Kaddamarwa. Wannan salon yana kunshe da rashin amincewa ga abokin adawar. Yana ba ka damar sauri da sauƙin magance rikicin. Wannan halayyar halayyar rikice-rikice yana da hanyoyi da dama. Na farko, mahalarta suna da asarar asarar, saboda sun kasance sun yi hasarar, kuma abu na biyu, wani sulhuntaccen bayani ya kaddamar da bayani game da asalin matsalar, na uku, wannan salon ba zai magance matsalolin cin hanci da rashawa tsakanin jam'iyyun adawa ba.
4. Haɗin kai. Ya dogara ne akan wata hanyar hadin gwiwa ta matsalar, wanda zai dace da dukkan bangarori masu rikitarwa. Wannan hali na dabi'a shine kyakkyawan manufa kuma sau da yawa yana neman aikace-aikacen a cikin warware rikicin rikici
5. Aminci tare da zaman lafiya. Irin wannan hali na rikici yana amfani da shi a lokuta da ba a iya samun hadin kai ba saboda mummunan rikice-rikicen, amma a lokaci guda an yarda da haɗin hadin gwiwa.
Hanyar mafi kyau daga matsalar matsalar ita ce ta hana shi ta hanyar hana rikici. Kowane mutum ya yanke shawara kan kansa yadda zai magance rikicin. Lokacin zabar, yana da muhimmanci don kusanci kowane halin da ake ciki akayi daban-daban. Don samun kyakkyawan bayani, bincika matsayin abokin gaba, bincika mahimmancin rashin fahimtar juna, kuma gano hanyoyin da za su iya amfani dasu don warware matsalar.